Not sure if your website's working for you? Let's talk it through - coffee locally or a call, no time limit.
Not sure if your website's working for you? Let's talk it through - coffee locally or a call, no time limit.
Last updated: 23 August 2026
Welcome to Sheppard Creative. These Terms & Conditions ("Terms") govern your use of our website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
You agree to use our website only for lawful purposes. You must not use our website in any way that breaches applicable laws, infringes the rights of others, or could damage, disable, or impair the website. We reserve the right to suspend or restrict access to our website at our discretion.
Sheppard Creative provides creative and digital services including web design, search engine optimisation, paid advertising, copywriting, and website audits. The specific scope, deliverables, timelines, and pricing of any services you engage will be outlined in a separate proposal, quote, or agreement.
All quotes and proposals provided by Sheppard Creative are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to revise quotes if the scope of work changes or if additional requirements are identified after the initial quote is provided.
To enable us to deliver our services effectively, you agree to:
Upon receipt of full payment for our services, ownership of the final deliverables (such as website designs, copy, and other created assets) will transfer to you, to the extent that third-party rights allow. We retain the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing. Any third-party materials, fonts, plugins, or stock assets used in the delivery of services remain subject to their respective licences.
Our services may involve the use of third-party platforms, tools, and services (e.g. hosting providers, analytics platforms, advertising networks). We are not responsible for the performance, availability, or terms of these third-party services. You are responsible for reviewing and agreeing to the terms of any third-party services you engage.
To the maximum extent permitted by law, Sheppard Creative shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities, arising out of or in connection with your use of our website or services. Our total liability for any claim arising from our services shall not exceed the amount you have paid us for the specific service giving rise to the claim.
Our website and services are provided on an "as is" and "as available" basis. We do not warrant that our website will be uninterrupted, error-free, or free from harmful components. We make no representations or warranties regarding the accuracy, completeness, or reliability of any content on our website.
We respect the confidentiality of your business information and will not disclose it to third parties without your consent, except where required by law or as necessary to deliver our services. We ask that you similarly respect the confidentiality of any proprietary information we share with you.
We reserve the right to terminate or suspend services if you breach these Terms, fail to make agreed payments, or engage in conduct that we consider inappropriate or harmful. Upon termination, you remain responsible for payment of any fees owed for services already rendered.
These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms & Conditions, please contact us: